Last Updated: 09/22/2026

Veteran Housing Solutions (“Veteran Housing Solutions,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, submit a housing application, contact us, or opt in to receive SMS/text messages from us.

By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Mailing address
• Mobile phone number
• Housing-related information
• Information submitted through application or contact forms
• Information provided through rental, housing, or third-party reservation systems
• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

 

How We Use Your Information

We may use the information we collect to:

• Process and review housing applications
• Communicate with you regarding your application or inquiry
• Provide information about available housing services
• Send appointment reminders and service-related communications
• Respond to questions and requests
• Provide customer support
• Send SMS/text messages when you have provided the appropriate consent
• Improve our website, services, and user experience
• Maintain the security and functionality of our website
• Comply with applicable legal and regulatory requirements

SMS/Text Messaging

If you choose to opt in to receive SMS/text messages from Veteran Housing Solutions, you agree to receive text messages at the mobile phone number you provide.

Messages may include appointment reminders, housing application updates, housing availability information, intake follow-ups, and other service-related communications. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a message or reply HELP for assistance.

SMS consent is not a condition of receiving services.

 

Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

 

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process applications, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements.

You may contact us to request information regarding the retention or deletion of your personal information, subject to applicable legal requirements.

 

Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers, contractors, technology providers, communication providers, or other third parties when reasonably necessary to operate our business, provide requested services, process applications, communicate with you, or maintain our website.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, users, property, or safety.

 

SMS Opt-Out

You can stop receiving SMS messages from us at any time by replying:

STOP

to the SMS message you received.

You may also contact us directly to request assistance with opting out.

After unsubscribing, you will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.

 

Help

For help with SMS messaging, reply:

HELP

to the message you received, or contact:

Phone: +1 (910) 994-4446
Email: admin@veteranhousingsolutions.us

 

Non-Sharing of Mobile Information

Mobile information and SMS opt-in consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS consent information will be used for the purposes described at the time consent is provided and in accordance with this Privacy Policy.

 

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance your experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

Third-Party Services

Our website may contain links to third-party websites or use third-party services. These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, or security practices of third-party websites or services.

 

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact information below.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Veteran Housing Solutions
Phone: +1 (910) 994-4446
Email: admin@veteranhousingsolutions.us
Website: https://veteranhousingsolutions.us/